Last Updated: September 1, 2026
Telnex LLC respects your privacy and is committed to handling your information responsibly. This Privacy Policy explains how information may be collected, used, and handled when you use our website or submit a service inquiry.
We may collect information that you voluntarily provide through website forms, chat, or other inquiry methods, including:
Name
Contact information
Location or service-related information
Information about the services you are interested in
Other information reasonably necessary to process your inquiry
We encourage customers to provide only information that is necessary for their inquiry.
Information may be used to:
Respond to your inquiries
Understand your service needs
Process new customer requests
Contact you regarding your inquiry
Facilitate your request through the appropriate authorized process
Provide information about applicable service options
Where necessary to process your inquiry, information may be shared through appropriate authorized channels with relevant parties involved in the service process.
Telnex LLC does not represent that every communication or process involving another company has been individually approved by that company unless specific documentation establishes such approval.
Telnex LLC is a separate company from Liberty Mutual Holding Inc.
According to the authorization agreement provided to Telnex LLC, Telnex LLC is authorized to represent and promote applicable services on behalf of Liberty Mutual Holding Inc. within the scope described in that agreement.
Submitting information to Telnex LLC does not by itself create an insurance policy, contract, or guarantee of coverage or service.
We take reasonable steps to protect information submitted through our website and seek to handle customer information responsibly.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Our website may use cookies or similar technologies to support website functionality, improve user experience, understand website usage, or maintain basic website operations.
You may be able to manage cookie preferences through your browser settings.
Our website may contain links or references to third-party websites.
Telnex LLC is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe a child has submitted personal information through our website, please contact us so the matter can be reviewed.
We seek to maintain accurate and transparent information. If we do not have enough information to accurately answer a question or process a request, we may ask for additional information or direct you to an appropriate official source.
You may choose whether to submit information through our website. However, certain information may be necessary for us to understand and process a service inquiry.
You may contact Telnex LLC regarding questions about information you have submitted or how your inquiry is handled.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements.
Any updated version will be posted on this website with a revised “Last Updated” date.
If you have questions about this Privacy Policy, customer information, or a submitted inquiry, please contact Telnex LLC through the contact information provided on this website.
Telnex LLC is a separate business and is not Liberty Mutual Holding Inc. Any services, coverage, availability, eligibility, pricing, terms, or other information referenced through this website remain subject to verification through the appropriate authorized process.
